Understanding Customs & Import Duties
For customers in the European Union and other international markets, imported professional beauty equipment may be subject to local customs duties and import taxes in accordance with your country's regulations.
How the Customs Process Works
When your order arrives in your country, the shipping carrier will contact you directly via phone, email, or SMS to arrange payment of any applicable duties and taxes. The process is straightforward:
- Notification: Your shipping carrier will notify you when customs clearance is required
- Payment: Follow the carrier's instructions to pay the required duties and taxes
- Release: Once payment is confirmed, your shipment will be released for final delivery
Need Assistance?
If you have questions about customs procedures or need support with your shipment, our team is here to help:
Email: support@surebeauty.com
Phone/WhatsApp: +86 18938075487
Service Hours: Monday–Friday, 09:00–18:00 (GMT+8)
Please note: Customs duties and import taxes are determined by your local government and are the responsibility of the recipient. Surebeauty cannot predict or control these charges.