FaceEvo 3 & 10 MHz Dual-Frequency Ultrasound Facial Machine for Professional Use
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Product Features
2-in-1 Design with EMS & Ultrasound Technology: This advanced skincare machine is equipped with two handles, integrating EMS microcurrent and professional ultrasonic technology. It supports facial lifting, anti-aging, sensitive skin repair and nutrient infusion treatments. Salons can deliver multiple skincare therapies with only one machine, cutting equipment costs and enriching service menus efficiently.
Dual-Frequency Ultrasound Technology (3 & 10 MHz): Two adjustable ultrasonic frequencies work on different skin depths respectively. The lower 3MHz reaches deeper skin levels to ease facial puffiness and refine loose facial outlines. The higher 10MHz delivers gentle micro-vibration on upper skin layers to encourage skin self-renewal, mend weakened skin barriers and calm red, uncomfortable complexions. Combined use of the two frequencies realizes comprehensive skin conditioning from inner to outer layers.
Non-Invasive Treatment with Instant Visible Results: All treatments are completely non-surgical and pain-free with zero downtime. Clients can leave with brightened, tightened skin right after one session, avoiding redness or irritation caused by thermal beauty equipment, ideal for sensitive and post-laser repair care.
Maximized Ampoule Active Ingredient Penetration: The ultrasound technology helps improve the absorption of skincare ampoules during treatment, allowing active ingredients to be delivered more effectively. This helps maximize the benefits of professional skincare products and enhances the overall treatment experience.
Flexible Manual Settings & Intelligent Presets: The machine supports two operation modes: customizable manual intensity adjustment for targeted care, and built-in smart preset programs for common treatments. New therapists can operate effortlessly while senior practitioners enjoy personalized parameter control.
Compact Design for Professional Spaces: Boasting a mini streamlined chassis, the machine occupies minimal counter space in beauty studios. Its lightweight structure allows easy movement between treatment rooms, perfectly fitting small salons, skincare clinics and portable service scenarios.
Technical Principles
EMS Handle: operates with mild micro-current energy that delivers gentle, rhythmic stimulation across skin surfaces. This soft stimulation encourages natural skin tightening and smooths out uneven facial contours. It creates a comfortable lifting sensation during operation, supporting overall skin firmness and delivering a revitalized look without harsh stimulation.
UDM Ultrasound Handle: generates two distinct gentle vibration frequencies that act on different skin depths. The 3MHz vibration travels to deeper skin levels with soft continuous micro-massage to relieve puffiness and sharpen facial outlines. The 10MHz vibration focuses on outer skin layers with fine nano-vibrations, boosting the skin's natural repairing ability to soothe sensitive complexions and reinforce fragile skin barriers. Paired use of both frequencies achieves all-round gentle conditioning from deep to surface skin layers.
Main Functions
EMS Handle: It focuses on contour refinement and skin firming. Delicate micro-stimulation lifts sagging areas and softens blurred facial lines for a more defined look. It also enhances the even distribution of skincare nutrients across the skin surface, leaving a smooth, revitalized complexion after each session. Suitable for regular facial shaping and daily skin revitalization routines.
UDM Ultrasound Handle: The adjustable dual frequencies deliver layered skincare from deep to surface. The 3MHz setting targets deeper skin levels to ease puffiness and sharpen overall facial outlines. The 10MHz mode concentrates on the outer skin layers to calm discomfort, relieve redness and reinforce weak skin barriers. Additionally, the gentle ultrasonic vibration helps ampoule nourishment penetrate deeper, maximizing the absorption of active ingredients and improving the overall conditioning effect for sensitive and post-care skin.
In the Box
1 x Machine
1 x EMS Handle
1 x UDM Ultrasound Handle
1 x Power Cord
1. Return Eligibility
We offer customers a 30-day return guarantee from the date of receipt. We accept returns and exchanges only if all of the following conditions are met:
• A product quality issue (non-human caused) is reported
• The product is unused
• The product is returned in its original packaging
Free Returns & Exchanges (We cover return shipping)
2. Returns Requiring Customer-Paid Shipping
You will be responsible for the return shipping fee if any of the following apply:
• Return due to non-product-quality reasons
• The product has been used
• The original packaging is missing or damaged
3. Return Authorization & Contact Requirement
Before returning or exchanging any product, you must contact us first for return authorization and instructions.
Contact us via:
• Email: support@surebeauty.com
• WhatsApp: +86 18938075487
Return Address: Maple Leaf Building, Nanshan District, Shenzhen, Guangdong 518000, China
⚠️ Returns sent without prior authorization or to an incorrect address will be rejected.
4. Non-Returnable Items
The following items are not eligible for return or refund:
• Used products
• Products without original packaging
• Intimate or sanitary goods
• Hazardous materials
• Flammable liquids or gases
Additional non-returnable items include:
• Gift cards
• Downloadable software products
• Certain health and personal care items
5. Proof of Purchase
To complete your return, a receipt or proof of purchase is required.
6. Refund Process
Once your return is received and inspected:
• You will receive an email confirming receipt of the returned item
• You will be notified whether your refund is approved or rejected
• If approved, the refund will be issued to your original payment method
Refund processing time:
• Refunds are processed within 7 business days after approval
• Actual posting time may vary depending on your bank or payment provider
7. Late or Missing Refunds
If you have not received your refund:
• Check your bank account again
• Contact your credit card company (posting may take time)
• Contact your bank for processing updates
If the issue persists, please contact us at support@surebeauty.com.
8. Exchanges
We only replace items that are defective or damaged.
To request an exchange for the same item, please contact:
• Email: support@surebeauty.com
• WhatsApp: +86 18938075487
We will provide return instructions and the exchange address.
9. Gifts
• If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the return after the item is received.
• If the item was not marked as a gift, the refund will be issued to the original purchaser, and the gift giver will be notified.
1. Order Acceptance & Processing
• We accept orders 24/7, and all orders are processed in the order they are received.
• Orders placed from Friday to Sunday will be processed on the following Monday.
2. Processing Time & Estimated Delivery
Ship from U.S. Warehouse
• Processing time: Ships the next business day
• Estimated delivery: 3–7 business days after shipment
Ship from China Warehouse
• Processing time: 2–7 business days after order placement
• Estimated delivery: 12–15 business days after shipment
Please note: Actual processing and delivery times may vary due to courier availability, stock levels, customs clearance, weather conditions, or other unforeseen circumstances.
3. Shipping Locations
Orders within the United States are fulfilled from our U.S. warehouse or China warehouse based on product availability. Orders shipped to other countries or regions are fulfilled from our China warehouse.
4. Order Fulfillment Process
After your order is placed, the following steps are completed before shipment:
• The warehouse prepares your machine
• A full functionality test is conducted
• Quality inspection is completed
• The product is carefully packaged
• A shipping courier is arranged for delivery
5. Shipping Destinations
We currently ship to:
• USA
• UK
• Canada
• Europe
• Australia
• UAE
• Other select countries
If you are unsure whether we ship to your location, please contact our customer service team.
6. Shipping Fees
United States (Contiguous U.S. Only)
• Free shipping on all orders, whether shipped from the U.S. warehouse or China warehouse
Other Countries/Regions
• Shipping fees may apply based on chargeable weight, which is usually gross weight (machine + packaging), or volumetric weight (based on package dimensions), whichever is higher
Any applicable shipping cost will be clearly displayed at checkout.
For exact shipping rates, you may also contact our customer service team.
7. Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please notify us within:
• 2 weeks for U.S. orders
• 4 weeks for international orders
We will initiate an investigation with the carrier and make reasonable efforts to recover the package.
Please note: Surebeauty is not responsible for lost or undeliverable packages caused by incorrect or incomplete shipping addresses provided by the customer.
8. Duties & Taxes
• Local taxes, customs duties, or import fees may apply in certain countries
• These charges are not included in the product price or shipping fee
• The buyer or recipient is fully responsible for all applicable duties and taxes
As we ship worldwide, we cannot guarantee compliance with every country’s import regulations. If you are unsure, please check with your local customs office before placing an order.
Your Investment is Protected
At Surebeauty, we stand behind the quality of our professional beauty equipment. Every purchase is backed by our comprehensive warranty coverage to ensure your peace of mind.
Warranty Coverage
Main Machine: 12-month warranty from date of purchase
Accessories: 3-month warranty from date of purchase
What's Covered During the Warranty Period
If any components fail due to manufacturing defects or workmanship issues during the warranty period, we will provide replacement parts at no charge. This includes:
- Free replacement of defective accessories
- Free shipping of replacement parts to your location
- Technical support and troubleshooting assistance
Post-Warranty Support
After the warranty period expires, we continue to support your equipment:
- Replacement parts available for purchase
- Parts and shipping costs are the responsibility of the buyer
How to Make a Warranty Claim
If you experience any issues with your equipment, please contact our support team with your order number and a description of the problem:
Email: support@surebeauty.com
Phone/WhatsApp: +86 18938075487
Service Hours: Monday–Friday, 09:00–18:30 (GMT+8)
Important Notes
Warranty coverage applies to manufacturing defects and does not cover damage from misuse, unauthorized modifications, or normal wear and tear. Proof of purchase is required for all warranty claims.