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30-Day Free Return & Exchange

RF Electroporation Facial Machine Cooling Heating Skin Tightening Beauty Device

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SR-S352
$750.00 $0.00( / )

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Bullet Points: Enhanced Absorption with Electroporation Technology: This beauty machine utilizes cutting-edge electroporation technology to boost the penetration of your favorite skincare products. By creating temporary, microscopic channels in the skin, it allows serums and solutions to reach deeper layers, ensuring maximum absorption and effectiveness, especially in post-operative care. Hot...

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Bullet Points:

Enhanced Absorption with Electroporation Technology: This beauty machine utilizes cutting-edge electroporation technology to boost the penetration of your favorite skincare products. By creating temporary, microscopic channels in the skin, it allows serums and solutions to reach deeper layers, ensuring maximum absorption and effectiveness, especially in post-operative care.

Hot & Cold Hammer for Dual Action Care: The innovative hot & cold hammer combines thermotherapy and cryotherapy for comprehensive skin treatment. The hot mode promotes better product absorption by opening pores, while the cold mode soothes and calms the skin, reducing redness and irritation. This dual-action approach ensures a comfortable and effective treatment for all skin types.

RF Handle Restores Youthful Firmness: Equipped with an RF (Radio Frequency) handle, this facial machine stimulates collagen production to restore skin elasticity and firmness. The gentle RF energy tightens loose skin, reduces fine lines, and improves overall texture, leaving you with a youthful, radiant complexion.

Exquisite, Simple and User-friendly Design: Designed with convenience in mind, the machine features a simple and intuitive interface for easy operation. The compact and sophisticated design saves space, and the dedicated holder for the two handles keeps your workspace organized and clutter-free.

Professional-Grade Nutrient Infusion Device: As a professional skincare tool, this 2-in-1 machine delivers salon-quality results by combining electroporation and RF technologies. It ensures deep nourishment, tightens skin, and enhances product efficacy, making it a must-have for advanced skincare routines.

Technical Principles:

Electroporation: Uses short, high-voltage electrical pulses to temporarily open micro-channels in the skin. This allows active ingredients in skincare products to penetrate deeper into the skin without needles. It is s a non-invasive method for enhanced transdermal delivery.

Hot & Cold Therapy: Hot therapy gently warms the skin to open pores and improve blood circulation, helping skincare ingredients absorb more effectively. Cold therapy soothes the skin, reduces redness and puffiness, and tightens pores. Alternating hot and cold can enhance skin recovery and comfort.

Radio Frequency: Delivers controlled heat energy deep into the dermis to stimulate collagen and elastin production. This thermal effect helps tighten skin, smooth fine lines, and improve overall firmness. Itis a non-surgical treatment commonly used for anti-aging and skin rejuvenation.

Main Functions:

1.Electroporation technology allows nutrients and serums to penetrate deeply for more effective results.
2.Cold therapy reduces inflammation, calms sensitive skin, and minimizes discomfort after treatments. It also helps to shrink enlarged pores, leaving the skin smoother and more even.
3.Hot therapy dilates pores, enhancing nutrient delivery and metabolic activity in the skin.
4.RF improves skin structure and resilience, promotes skin tightening and lifting, and reduces fine lines.
5.Facilitates faster healing and improved absorption of post-procedure care solutions, helping to calm and restore the skin.

Specifications:

Hot therapy temperature: -15℃~0℃
Cold therapy temperature: 0℃~40℃
Gross weight: 5kg/11lb
Packing size: 47 x 42 x 35.5cm/18.5 x 16.5 x 13.98 in

In the Box:

1 x Machine
1 x Hot & Cold Hammer
1 x RF Handle

Returns 

We accept free returns and exchanges subject if you meet all the following conditions:

  • 1: There is a product quality problem [non-human problem] within 7 days after receiving the goods, we will bear the freight
  • 2: The product is unused 
  • 3: Returned in the original packaging

You will need to pay for the return shipping fee by yourself if you have one of  the following cases:
  • 1: Non-product quality problems return
  • 2: The product has been used 
  • 3: The original packaging is not there
Note: Before you decide to return or exchange, please add whatsapp: +86 18938075487 [9: 00-18: 00 Monday-Friday, China Standard Time (CST), UTC +8] for return communication, and we will give you Provide the return address, please do not return the goods privately, otherwise we will reject the goods


Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

Shipping 
To return your product, you should contact us by Email: support@surebeauty.com  or Whatsapp: +86 18938075487 first. we will give you the direction of returning.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Additional non-returnable items: 

  • Gift cards 
  • Downloadable software products 
  • Some health and personal care items 


To complete your return, we require a receipt or proof of purchase. 

Are there any charges for return?

  • Original shipping charges will be deducted from the refund. (The free shipping we provided).
  • You are responsible for the charges of the return shipping. Returns must be in the original box and in new condition. A restocking fee of 25% will apply to your refund outside of these conditions.

Refunds (if applicable) 
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

How soon will I get my refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund, if you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5 business days. 

Late or missing refunds (if applicable)
 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@surebeauty.com


Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@surebeauty.com

Phone/whatsapp:+86 18938075487

Then we will give u a return address


Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Warranty

We offer 12 months warranty time for the main machine, 3 months warranty for the handle and screen. During the warranty period, all the broken accessories can be sent for free. Over warranty, we can provide the replacement parts or repair for free, but the buyer needs to pay the parts and shipping cost.

Order Processing

Surebeauty accepts orders 24 hours a day, 7 days a week.
Orders are processed in the order they are received. Priority and Express orders are expedited to meet the promised delivery timelines.

 

Processing Time

• Standard orders are typically processed and shipped within 2–5 business days.

• Priority and Express orders placed before 11:00 AM PST will be processed and shipped the same business day. Orders placed after 11:00 AM PST will ship the next business day.

• Orders placed Friday through Sunday are processed the following Monday, and shipped within 3–8 days.

• Please note: Processing times may be affected by courier availability, stock levels, or unforeseen events (e.g., weather, customs delays).

 

Shipping Locations

Orders are shipped from either our Shenzhen, China warehouse or our U.S. warehouses, depending on stock availability.
Shipping from our China warehouse does not impact delivery time unless otherwise stated.

 

International Shipping

Shipping Process

Once your order is placed:

• The warehouse prepares your machine.

• Our team performs a full functionality test.

• After quality confirmation, your item is carefully packaged.

• A shipping courier is arranged to collect the item for delivery.

 

Shipping Destinations

We currently ship to: USA, UK, Canada, Europe, Australia, UAE, and other select countries.

 

Estimated Delivery Times

• International Orders: Typically delivered within 4-8 business days via express couriers such as FedEx, UPS, or DHL.

• U.S. Domestic Orders (from our U.S. warehouses): Estimated delivery time is 3–7 business days.

 

Shipping Fees

• Free shipping is available for items shipped from a local warehouse.

• If shipping from China, fees may apply based on chargeable weight (see below).

• Shipping costs, if applicable, will be displayed at checkout. For exact rates, you may also contact customer service.

 

What is Chargeable Weight?

• Usually the gross weight (machine + packaging).

• In some cases, it’s calculated based on the volumetric weight (package dimensions).

 

Customs Duties & Taxes

• Buyers are responsible for all duties, taxes, and fees once the package reaches the destination country.

• These charges vary by product and destination.

• Duties are non-refundable in case of returns.

• For accurate information, please consult your local customs office.

 

Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email with a tracking number.
Track your shipment on:
usps.com
ups.com
fedex.com
dhl.com
Most international orders are shipped via USPS, UPS, FedEx, or DHL, and may be delivered by local couriers or their affiliates.

 

Refused or Undeliverable Packages

If a package is:

• Refused

• Unclaimed

• Undeliverable due to incorrect address

You will be responsible for:

• Both original and return shipping costs

• (For international orders) All related customs duties and taxes

These charges will be deducted from your refund.

 

Lost or Stolen Packages

If your package is marked as delivered but you haven’t received it, notify us within:

• 2 weeks for U.S. orders

• 4 weeks for international orders

We will initiate an investigation with the carrier and try to recover the package.
Please note: We are not responsible for lost packages due to incorrect or incomplete shipping addresses provided by the customer.

Question&Answer
Q What is the warranty for your machines?
A For machines over 4kgs, we offer a one-year warranty for the main machine and a three-month warranty for spare parts. For machines under 4kgs, we offer a three-month warranty.
Q Is it safe to order from you?
A Yes, it is safe to order from us. We have over 10 years of experience and we sell to customers in America, Canada, Europe, Japan, and Australia. If you have any questions, please feel free to contact us via email or WhatsApp. We are happy to help you.
Q Do you offer coupons for orders?
A Yes, we offer discounts and free gifts according to the order amount. The more you order, the better the price.
Q How long does shipping take?
A After we ship your order, it usually takes 3-7 working days to arrive.
Q Do you provide a manual and video?
A Yes, we provide a manual and video for operation. We will send it to you via email after you place an order.
Q What special services do you offer?
A We offer drop shipping and wholesale services. If you are interested, please contact us.
Q Can you customize machines and logos?
A Yes, we can customize machines and add private logos.
Q Do you offer financing?
A No, we do not offer financing. We accept full payment before arranging the order.
Q How can I track my order after payment?
A We will send you an email with the shipping time and tracking information after you place the order.
Q What should I do if I receive a damaged item?
A Please check the item carefully before signing for it. If the item is damaged, you can get compensation from the shipping company and contact us for further assistance.
Q Will I need to pay customs fees?
A Yes, you may need to pay customs fees depending on your country's import taxes. Please note that our prices do not include destination import taxes.
Q How do I return an item?
A Our policy lasts for 15 days. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. The buyer is responsible for return shipping. Once we receive the item and check it with no problems, we will arrange for a refund within 2 working days.
Question&Answer
Q What is the warranty for your machines?
Q Is it safe to order from you?
Q Do you offer coupons for orders?
Q How long does shipping take?
Q Do you provide a manual and video?
Q What special services do you offer?
Q Can you customize machines and logos?
Q Do you offer financing?
Q How can I track my order after payment?
Q What should I do if I receive a damaged item?
Q Will I need to pay customs fees?
Q How do I return an item?

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