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Introduction:
The cool thing about this one is that it brings together features that solve most skin problems. It contains a +Hot&Cold therapy hammer、+/-ION Skin-lift、Sixtupole RF handle、High Microcurrent handle，and Ultrasound handle.The overall design of the machine is more integrated and more compact, this instrument can be carried easily.
Functions:
1) Ultrasonic Handles
Ultrasonic technology utilizes high-frequency vibrations for facial treatments. It is effective for facial cleansing and improving the absorption of skincare products. Operating at a million vibrations per second, it enhances skin permeability, supporting a youthful and smooth appearance. Additionally, it boosts circulation, relaxes muscles, and helps address unwanted deposits.
2) Hot & Cold Therapy Hammer
The hot and cold hammer helps refine skin texture after applying moisturizing products. The cooling function aids in tightening the skin, reducing the appearance of blemishes, and soothing the facial area for a refreshed look.
3) Microcurrent Handle
The microcurrent handle targets the under-eye area, helping to reduce puffiness and fine lines. It promotes the production of essential proteins, supports skin barrier repair, and enhances overall skin texture.
4) ION Therapy
ION therapy uses a simulated biological current to penetrate the skin, energizing its functions and enhancing its natural processes. This technology helps refine facial contours, improve circulation, and reduce the appearance of fine lines and pores, contributing to firmer and smoother skin.
5) Sextupole RF Handle
The sextupole RF handle employs radio-wave energy to reach deeper layers of the skin, creating a controlled heat effect. This treatment helps enhance skin texture, minimize lines, and support overall rejuvenation. The heat stimulates natural processes, improving elasticity and promoting a more even, youthful appearance.
Specification:
Input Voltage: AC 110 V - 240 V, 50 Hz - 60 Hz
Ultrasonic Probe
Frequency: 1 MHz
Power: 20 W
6-Polar RF Handle
Frequency: 1 MHz
Power: 35 W
Hot & Cold Hammer
Power:
Cold-23 W, Hot-18 W
Temperature:
COLD-32-39.2°F
HOT-113°F
Bipolar Microcurrent Probe
Frequency: 62.5 Hz
Power: 10 W
Negative Ion Probe
Power: 10 W
Product Size: 15.7 x 13 x 13.6 in. (40 x 33 x 34.5 cm)
Package Size: 38.5 x 37.5 x 22.5 cm
Net Weight: 3.16 kg
Gross Weight: 3.88 kg
Packing list:
- Main machine*1
- Ultrasonic handles*1
- Hot&Cold therapy hammer*1
- -ION Handle*1
- -ION Handle Connector*1
- Sextupole RF handle*1
- Power cord*1
1. Return Eligibility
We accept returns and exchanges only if all of the following conditions are met:
• A product quality issue (non-human caused) is reported within 7 days of receiving the product
• The product is unused
• The product is returned in its original packaging
Free Returns & Exchanges (We covers return shipping)
2. Returns Requiring Customer-Paid Shipping
You will be responsible for the return shipping fee if any of the following apply:
• Return due to non-product-quality reasons
• The product has been used
• The original packaging is missing or damaged
3. Return Authorization & Contact Requirement
Before returning or exchanging any product, you must contact us first for return authorization and instructions.
Contact us via:
• Email: support@surebeauty.com
• WhatsApp: +86 18938075487
We will provide the official return address and instructions.
⚠️ Returns sent without prior authorization or to an incorrect address will be rejected.
4. Non-Returnable Items
The following items are not eligible for return or refund:
• Used products
• Products without original packaging
• Intimate or sanitary goods
• Hazardous materials
• Flammable liquids or gases
Additional non-returnable items include:
• Gift cards
• Downloadable software products
• Certain health and personal care items
5. Proof of Purchase
To complete your return, a receipt or proof of purchase is required.
6. Refund Process
Once your return is received and inspected:
• You will receive an email confirming receipt of the returned item
• You will be notified whether your refund is approved or rejected
• If approved, the refund will be issued to your original payment method
Refund processing time:
• Refunds are processed within 7 business days after approval
• Actual posting time may vary depending on your bank or payment provider
7. Late or Missing Refunds
If you have not received your refund:
• Check your bank account again
• Contact your credit card company (posting may take time)
• Contact your bank for processing updates
If the issue persists, please contact us at support@surebeauty.com.
8. Exchanges
We only replace items that are defective or damaged.
To request an exchange for the same item, please contact:
• Email: support@surebeauty.com
• WhatsApp: +86 18938075487
We will provide return instructions and the exchange address.
9. Gifts
• If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the return after the item is received.
• If the item was not marked as a gift, the refund will be issued to the original purchaser, and the gift giver will be notified.
1. Order Acceptance & Processing
• We accept orders 24/7, and all orders are processed in the order they are received.
• Orders placed from Friday to Sunday will be processed on the following Monday.
2. Processing Time & Estimated Delivery
Ship from U.S. Warehouse
• Processing time: Ships the next business day
• Estimated delivery: 3–7 business days after shipment
Ship from China Warehouse
• Processing time: 2–7 business days after order placement
• Estimated delivery: 12–15 business days after shipment
Please note: Actual processing and delivery times may vary due to courier availability, stock levels, customs clearance, weather conditions, or other unforeseen circumstances.
3. Shipping Locations
Orders within the United States are fulfilled from our U.S. warehouse or China warehouse based on product availability. Orders shipped to other countries or regions are fulfilled from our China warehouse.
4. Order Fulfillment Process
After your order is placed, the following steps are completed before shipment:
• The warehouse prepares your machine
• A full functionality test is conducted
• Quality inspection is completed
• The product is carefully packaged
• A shipping courier is arranged for delivery
5. Shipping Destinations
We currently ship to:
• USA
• UK
• Canada
• Europe
• Australia
• UAE
• Other select countries
If you are unsure whether we ship to your location, please contact our customer service team.
6. Shipping Fees
United States (Contiguous U.S. Only)
• Free shipping on all orders, whether shipped from the U.S. warehouse or China warehouse
Other Countries/Regions
• Shipping fees may apply based on chargeable weight, which is usually gross weight (machine + packaging), or volumetric weight (based on package dimensions), whichever is higher
Any applicable shipping cost will be clearly displayed at checkout.
For exact shipping rates, you may also contact our customer service team.
7. Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please notify us within:
• 2 weeks for U.S. orders
• 4 weeks for international orders
We will initiate an investigation with the carrier and make reasonable efforts to recover the package.
Please note: Surebeauty is not responsible for lost or undeliverable packages caused by incorrect or incomplete shipping addresses provided by the customer.
8. Duties & Taxes
• Local taxes, customs duties, or import fees may apply in certain countries
• These charges are not included in the product price or shipping fee
• The buyer or recipient is fully responsible for all applicable duties and taxes
As we ship worldwide, we cannot guarantee compliance with every country’s import regulations. If you are unsure, please check with your local customs office before placing an order.